Common User Issues

Cannot save page edits with Internet Explorer 9.

05/07/2011: Recently Microsoft rolled out Internet Explorer 9 with their automatic Windows Updates. Along with other web-based software makers, we have received numerous reports that IE 9 has problems with some web-based editors, including liveSite's Rich-text Editor.

This means that if you are using the IE 9 browser, the Rich-text Editor may not save your content changes. If this happens to you, there are a few work-around options for you until we can determine the exact cause and make liveSite fully IE9 compatible:

Option 1: Use another browser, like Firefox (which is much faster anyway), Safari, or Chrome.  There are no issues with these browsers.

Option 2: Put your IE 9 browser into Compatibility View Mode. (See http://support.microsoft.com/kb/956197)