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The liveSite documentation is built into the liveSite software. To access it, login into your liveSite and click the "Help" button within your liveSite Control Panel. Also, be sure to search the knowledge base and this forum for answers to common questions, and watch the many videos we have available.  If you still don't find the answer you are looking for, please post your question in this forum. Our technical team monitors this forum when they are not coding.

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installing SSL certificate

Started October 5, 2011 by waterfront VIP

I would like to take a stab at installing the certificate myself. I have the code, but i'm not sure where to place it and if there is a way to place it once and have it show up on all pages universally.

If i could get some info on this i'd appreciate it.

Thanks


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October 7, 2011 waterfront VIP writes:

thanks.


transfring file to a different server

Started October 7, 2011 by penguin VIP

Hi;
Due to the fact it was my first website I had created with livesite for a friend of mine I end up having problems with the transfer I had read the form and backup my files however I could not transfer the files and also now I have this problem with the old server where the file was located
Error: Connection failed.
The administrator can turn on Verbose Database Errors in the settings in order to see more information about this error the next time it occurs.
I know it has something to do with database permission or something else what would be your advise for restoring my database or all the files would you let me know please.

Buy the way I have hostgatror resale account that is my domain for my website and the file was suppose to be transferred within the same server under different IP address, would that made the difference.


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October 7, 2011 penguin VIP writes:

I thank you for your effort I really have no choice to just download the softwear application and ma...


Changes to 'My-account-profile' page

Started October 7, 2011 by tnemes

How do I make changes to the 'my-account-profile' page? I would like to add profile fields and take away others...

I guess the 'my-account' page can be modified the same way? I would like to make some changes there too.

Thanks.


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E Commerce questions

Started October 4, 2011 by Flame Ryder

I was doing great to make my website for www.permastraws.com and then I started to do the Product catalog and detailed product pages etc as well as the paypal intergration.

I am totaly lost. Is there a guide to ecommere that I have not found or am I better to hire livesite to do the ecommerce work?

Thanks,

MIke...


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October 7, 2011 Camelback Web Architects writes:

Project Update: Flame Ryder started a project and we set up his e-commerce site in one afternoon. Fl...


Explorer

Started October 4, 2011 by penguin VIP

I have uploaded the back ground for my website and it is working well when check it out on firefox everything is good however when I check out with internet explorer I can not see the background image on the same website am I doing something wrong could you help please I could not find any section in the forum to review find out what was wrong I thank you in advance for your help.


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October 7, 2011 Camelback Web Architects writes:

Not sure how to recommend a solution. IE doesn't not always render HTML or CSS the way Firefox does...


Upgrading to 7.2

Started October 5, 2011 by bmfwcc

I'm not fully understanding the directions to upgrade to the new software. I believe when I downloaded it first it was save on to the web server not my computer?


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October 7, 2011 Camelback Web Architects writes:

Yes, but you need to follow the update instructions carefully. If you are unsure, we can do the upd...


transfering files to a new server

Started October 6, 2011 by penguin VIP

I have my website setup finally working very well for the first time using the applications. I have one issue now and do not know how to resolve it I have a resale account with host gator and eveything was working well until I try to transfer my new client website to his cpanel I had red your instructions and backup my files however I must of doing something wrong for loosing the livesite database for this website and hostgator technicians could not restore I have my login and all passward for the database including the key number to the config.php could you tell me what step I should take to restore my files again and is it possible just to setup again in the new sever that I have setup would please reply back soon I have a client that need to review this late afternoon thank you in advance for your help.


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October 6, 2011 Camelback Web Architects writes:

The following knowledge base article might help you.

http://www.camelback.net/pages/w...


Creating a new folder for the Photo Gallery

Started October 6, 2011 by nickshirley

Please excuse the newbie question but I am at a loss to figure out how to create a new folder, specifically one for the Photo Gallery. Documentation has a section called "Create\Edit Folders" but while it is clear how to edit them, it isn't clear on how to create them in the first place. I've had no problem using folders or modifying them or adding files to them but I want to add a few more folders to be under the Photo Gallery. Any ideas?


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October 6, 2011 nickshirley writes:

Duh!!!! I see it now. The lovely "Create Folder" button. Why I missed it in the 50 time...


page styles

Started October 5, 2011 by m_brown

all i see are right-side columns. how do i create a page with left-side forms?


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October 5, 2011 m_brown writes:

... left-side columns, that is.


How to limit the information sent back to email from a form

Started October 5, 2011 by thedesignpub

I have a site that has a donation form. Part of the form elements are the steps outlining how to contribute. It includes graphics and some text. When the form is submitted the reciept comes back with all of the form elements including the graphics and explanitory text. Is there a way just to send back the fields that were filled in and not the rest of the elements? I have to print out the forms when emailed back and it prints on 2 pages. I would like it to only print on one page.
https://www.cfneg.org/pages/donate-2-payment


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How to create a new forum

Started October 5, 2011 by dcjcyu

The tutorial for "Craete a forum" shows how to add a new thread and a new comment under Food Forum but didn't tell how to create a new forum. I have been frustrated with creating forums with a number of different topics. The new thread I created under one topic of forum went to all the forums. I must have done something wrong.

In additon, the Tutorial for "Create a forum" shows a better format of the forum layout. But in the latest 7.1 version, I have no clue how to create a desired format with columns and lines as shown in the tutorial.

Your instruction on solving above two issues would be greatly appreciated!!


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Express Order interactive form

Started October 3, 2011 by Dutch123 VIP

Using Form checkout-billing-information and selecting interactive form Express Order or Order Preview or Shopping Cart I get a checkbox about tshirt size and a question about Texas Longhorn Fans. How can I get rid of these?


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October 4, 2011 Dutch123 VIP writes:

I really could use some help with this


where do I find the Pass percentage on training course quizzes

Started October 4, 2011 by rilo

I set the minimum correct question (passing percentage) on my custom forms. I cannot now find where I can reset that percentage pass rate.


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livesite folder

Started October 4, 2011 by penguin VIP

Hi everyone the more I work with applications the more I get to like it and hope to use it with many sites, the only question I have is that
the folder name livesite could it be change to a different name on the server is that possible.


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October 4, 2011 Camelback Web Architects writes:

Yes. When you move it, you also need to update the path to the correct folder in the .htaccess file...


How do I combine anchor a link with an anchor?

Started October 1, 2011 by tbeach VIP

I want to create a link from one page to a specific section of a second page that contains sequenced lesson content for my students. That way they can easily review or preview related lesson materials by simply scrolling up or down, and I won't need to create lots of individual pages. So is there a way that I can tack an anchor on the end of a link so that it will take the user to the desired location on the second page? The only information that I've seen in your Help sections is the very brief description of the anchor and link features of the Rich Text Editor. Thanks.


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October 4, 2011 Camelback Web Architects writes:

No, let's expand the example:

If you want to create a link half way down "pagena...


linking widget to calendar

Started October 3, 2011 by KCYMCA VIP

When I was in my trial period this worked, but now it doesn't.

I set up a public calendar and published events to it.

I have a system region (upcoming events widget) on the homepage; I want the public calendar events to show up in this area as a scrolling list.

What have I missed?

Thanks!


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October 4, 2011 Camelback Web Architects writes:

The widget page itself is a Calendar View page. You need to check that page and edit it's Page Prop...


members limit

Started October 3, 2011 by Route 66 Rambler

I really like what I've seen so far with liveSite, but I have noticed on the subscription ads that there is a mention of "unlimited members". For me this leads naturally to a question, "What is the number of members allowed in the free version?" I know there are different types of users. What are the numbers of each type allowed in the free software?


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October 4, 2011 Route 66 Rambler writes:

Thank you for the quick reply, and that has helped me to make the final decision and go ahead with l...


Files page will not load

Started September 29, 2011 by bashful

When i try to upload files or access the files tab it turns into a black screen...how do i fix this?


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October 3, 2011 bashful writes:

Here are the error messages Iam now getting:
Warning: getimagesize(files/charmap.gif) [functi...


transitioning existing site to LiveSite

Started May 2, 2011 by dondixon

I'm so pleased with LiveSite that I'm thinking of revamping an existing site to use it, but I don't want to lose business on the current site. Is there any way short of switching back and forth from custom htaccess files to do this? I'd like not to have to do all the development at 2 a.m. Thanks.


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October 3, 2011 finkdb writes:

I'm having a similar problem. I want to keep an existing site on my URL while developing the LiveSi...


Thin, small grey cell..

Started October 3, 2011 by jimmerson

There is a thin, small grey cell on the top right that won't go away. How do I start with a clean slate on a page without that?


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Remove Social Networking Share Icons

Started October 3, 2011 by jimmerson

I want to build a simple page. I don't want the social networking stuff on there. But, I don't see where or how to remove them from the "Edit Style" or "Properties" interfaces.

How do I remove them?


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Home calendar widget

Started October 3, 2011 by Famlyman

The home calendar widget isn't displaying the next calendar event. Is there a setting I'm missing. I have two sites I am working on and it works on one and not the other, I done a side by side comparison and everything looks the same.


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SSL Problem with LiveSite

Started October 1, 2011 by webdesyne

On this site, the hosting support staff is telling me that the LiveSite application is showing an SSL error due to the images not being secure.

Can you tell me why I would be getting an SSL error on this site?
https://celebritycharitablenetwork.com

Thank you,
elizabeth


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October 3, 2011 Camelback Web Architects writes:

It's not caused by any of the reasons you listed, including the social networking buttons. liveSite...


Store - NOTICE verbiage

Started October 3, 2011 by webdesyne

Is there anyway to add additional information to this notice?

Notice: We're sorry, the quantity you entered for 0003_art - Banjo Magic has been reduced because the availabilty of the item is currently limited.


Can you suggest the best place to inform the user that deliveries cannot be made to PO boxes?

Thank you.


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October 3, 2011 Camelback Web Architects writes:

Is there anyway to add additional information to this notice?
Yes, the Product's inventory fe...


Permissions Question

Started October 3, 2011 by webdesyne

Is there a way to grant permission to a Blog editor where this editor will only have access to the Blog Form and then the Forms tab to see or edit existing blog entries?

We don't want to give access to this blog editor for any other pages within the site, yet we want this person to have access to everything pertaining to the blog, images to place within the blog and editing existing blog entries.

Can you tell me how to set that up? Do I need to create new folders for this type of access?

Currently, the role is "User," and I'm giving access to the staff directory with this box checked:
"Also allow User to access submitted form data for selected folders"

However, when she is logged in, and clicks on the forms tab, she cannot see her blog entries.

Any suggestions?


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October 3, 2011 Camelback Web Architects writes:

Yes, create a new Private Folder and move your Blog Entry Page (Custom Form) into the new Folder and...