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Custom form not emailing notifications

Posted by mpearman on April 11, 2012

I have set up a simple form on our site. Everything works the way it is supposed to except no confirmation/notification emails are sent out when the form is submitted. I've looked everywhere for a reason but have come up empty handed. I've watched the videos, checked the page types, etc. but it just won't send any email. I have also checked spam filters, etc in case it was being caught up in there and still a no go. Anyone know why this would be happening? (The email is being sent to a gmail account as a test.)

Thanks!


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2 Comments
Added by mpearman
April 15, 2012

Can anyone help me on this? The forms are being created correctly but no notification emails are being sent whatsoever! I've looked over and over the site and still can't come up with a reason for this. Thank you for any help!
Added by bradh VIP
April 24, 2012

I had a similar problem with confirmation/notification emails not sending to the person who filled out the form. I eventually found out that when you are creating the form you must require an email field to be filled out and you have to change the "connect to contact" option from -none- to E-mail Addresses. I hope this helps.
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