Error: Query failed. Lost connection to MySQL server during query

Started 18 hours ago by kimberlys

Recently, the following message is displayed every time a form is submitted: "Error: Query failed. Lost connection to MySQL server during query."

What does it mean and how can I solve it?

Fonts Showing Up Different in Chrome

Started 1 day ago by ChoiceLandLocations

Hello -

Thank you so much for LiveSite! I love the software, and this is my 3rd site (2nd for money) that I am making with it. It's great, and it allowed me to jump into web development, and learn a lot of HTML, CSS, PHP (needed to access a DB) along the way.

The fonts in http://choicelandlocations.com/pages/BuildToSuit render differently in Chrome compared to Firefox, Safari, and IE8.

The same fonts in Chrome are MUCH LARGER. And since I'm using LiveSite, I cannot deploy Chrome specific code.

I'm hoping you guys can detect Chrome and send smaller fonts, OR you have buddies at Google you can call with this issue.

Two more points:

1) I've also sent a note to Google about this.

2) I've rebooted my Chrome 26.0.1410.64. :)

Best Regards,

- ChoiceLandLocations

P.S. I added this as a comment to another post of mine, but was not certain that it would "come up on your radar" if I did that, so I apologize for repeating myself.

Menu Bar Not Showing Up In Chrome Only

Started March 12, 2013 by ChoiceLandLocations

Hello -

On this page ...

http://choicelandlocations.com/pages/BuildToSuit

... the menu bar is not showing up in Google Chrome Version Version 25.0.1364.172 m, whereas it is showing up in ...

IE 8
Firefox
Opera
Safari

Admittedly, it is a custom menu bar which is not part of the coda.css, but I made all the changes with the livesite software.

I'd appreciate your help.

1 day ago ChoiceLandLocations writes:

Side note #1: I've also sent a note to Google about this.

Side note #2: I've reboot...

Affiliate Program

Started 4 days ago by jlatulippe VIP

Hello, My affiliate program is not working. When I try it, it works, when other people try it, it doesn't. Do I need to change a page to a different folder? Please help.
Thanks!

1 day ago jlatulippe VIP writes:

Thanks!

Donate items don't show up in store

Started April 11, 2013 by Pitwall VIP

I have the 2 default donate products, I modified them & I can't find them in the store, the drop down only shows Downloads & Shippable Products, and no other groups, also tried changing properties on the page with no help.

1 day ago Camelback Web Architects writes:

Edit your Catalog Page's Page Properties and set the Parent Product Group you want to show and all p...

Restricted Items

Started 2 days ago by ageranger361 VIP

I am selling items that require specific credentials to be provided to me prior to selling the items across state lines. I want to know what the best method will be in order to show the products but limit the consumers ability to purchase them until they have been approved to do so. I know I will probably have to make the pages private or limited to registered members or some description, but I need direction on the best way to do this. Please Help

1 day ago Camelback Web Architects writes:

> does it need to be in a private folder or can it be in a registered member folder?

domain and host change

Started 1 day ago by penguin VIP

I had you rest subscription for my domain www.appletmedia.com unfurtunatly the owner of the site was not yet ready to publish so I could not transfer the host and domain name we have completed the site and would like to rest subscription so I can do this today and or tomorrow would you please rest the subscription for
www.appletmedia.com

1 day ago Camelback Web Architects writes:

Your subscription has been reset. Please follow these additional steps on your end:

...

Calendar View issue

Started 3 days ago by mbuford VIP

I have two pages where my calendar links are not working and I can't figure out why? Near as I can tell, they are set up the same as other similar pages that work fine. Obviously, I'm missing something.

On both pages, any click on a calendar link results in an error message that says "The requested calendar event is not allowed in this calendar event view."

Here are the two pages where I'm having this problem:

https://www.firstmethodistplano.org/pages/2010_Young_Adult_Landing

https://www.firstmethodistplano.org/pages/2010_Hispanic_Ministry_Landing_Page

If you could point me to what I'm doing wrong, I'd appreciate it!

Thanks!

3 days ago Camelback Web Architects writes:

Yeah, we do that so calendar events for internal calendars don't get accidentally displayed on publi...

Customize Calendar Headings

Started 3 days ago by stoker1 VIP

Is there a way I can customize the color of the day's of the week in the calendar? What do I need to target in CSS?

I have pulled this from the Knowledge Base:

.software_calendar_view
.software_calendar
.calendar_view
.software_monthly_calendar
.heading
.data
.calendar_[id]
.inactive
.today
.data .row_1
.data .row_0
.row_1
.row_0

Something like this?

.software_monthly_calendar .heading {
color:red;
background:blue;
}

Thanks.

3 days ago Camelback Web Architects writes:

Yes, that CSS looks like it would work.

time zone

Started 4 days ago by penguin VIP

Hi;
I am about to finish one of my site for the client and she email me and letting me know that all form notification and or confirmation the time is 2 hours a head of our time in Los Angeles I check the server time zone and it was correct what I am missing here could you help please I told her it will be taking care of by tomorrow.

Thank you

3 days ago Camelback Web Architects writes:

Check out this forum post: http://www.camelback.net/pages/website-builder-forum-thread?r=E3VN7E76C3

Mobile Switch - How can we force?

Started 4 days ago by tafgraphics VIP

We are loading the website into an ibuildapp program iframe so that we can submit to itunes for distribution.

Is there a short link or mobile link we can connect to in order to force the mobile version to show up? Currently the desktop version shows up...it doesn't recognize the mobile phone.

Currently, the software just uses the same addy.

4 days ago tafgraphics VIP writes:

Thx

How can I add a <script> function for website tracking in Google Analytics?

Started 4 days ago by stoker1 VIP

I need to insert the following script to each page to track my pages.


<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-40895333-1', 'dollyeneal.com');
ga('send', 'pageview');

</script>


How can I access the <head> sections of my pages to insert this code snippet?

Thanks.

4 days ago Camelback Web Architects writes:

Awesome!

zend optimizer V3.2.0

Started 1 week ago by misr_carbon@yahoo.com

Dear sir
I down load your program livesite-8.5.0-php-5.2 in 11/5/2013
and upload to my site hosted by IPage and install it but when I try to start it give me an error page after I ask Ipage support
they say that
Currently the page at http://www.alasdkaa.com/lives/livesite/ is loading fine. However, http://www.alasdkaa.com/lives/pages/staff-home is coming up blank. Per the error in the error log the issue is causing due to zend Optimizer. Seems like the script requires higher version of Optimizer. I would request you to please contact your application vendor and ask them to provide the application that works in Zend Optimizer v3.2.0. please advice me

5 days ago misr_carbon@yahoo.com writes:

Dear sir
I need to know if your program livesite-8.5.0-php-5.2 downloaded on 11/5/2013 is co...

Creating separate Client, Classifieds and Forum registration/membership pages

Started 5 days ago by livstacy

Hello, my website is www.aspireadmin.com, I have been using Livesite for a while now, and still haven't figured out how to create separate register and log-in pages for different types of user access. I would like to have a main menu item labeled Clients, one for Forum, and another for Classifieds. However, I do not know how to do this and keep it separate. Is there any way that you would be able to help me with this, I really need this to work and need to do it fast!!! And I want to make it so that initially when they click on whichever main menu item applies to them (Client, forum or classifieds) that they will first be taken to a registration page, then be able to go to the log-in page, and so on. I really need some help with this...I am afraid I'm messing everything up trying to figure it out on my own!!! Thanks in advance!!!

SEO Optimizer not working

Started 6 days ago by airot87 VIP

ive been trying to use the optimizer but its not giving me a score and the page becomes bigger for some reason. why is this?

5 days ago stoker1 VIP writes:

Thank you for this update.

SEO

Started April 9, 2013 by Lorin VIP

I am interested in the SEO I have 10 free trials available and have yet to get it to work. When I try it I get "An error occurred: Sorry for the inconvenience, but the SEO service is currently being upgraded at this time. Please try again later." I saw a post from another user with the same issue and the answer given to him was to upgrade to LiveSite ver 8. I have upgraded to version 8.5 an still get the same error when using the SEO. I certainly don't want to pay for the SEO if it will not work. Any ideas?

5 days ago Camelback Web Architects writes:

Hey all, I finally got word on the future of the SEO Optimizer upgrade: We are not going to be able...

optimize page

Started 3 weeks ago by penguin VIP

When I try to check the optimize page this is the massage I get

Your SEO trial has expired. To analyze your content, you will need to order the SEO service upgrade.

DO I need to purchase anything more for this site.
for the SEO optimization www.appletmedia.com?

5 days ago Camelback Web Architects writes:

Hey all, I finally got word on the future of the SEO Optimizer upgrade: We are not going to be able...

optimize page

Started 1 week ago by penguin VIP

Added by Camelback Web Architects
Tuesday, April 23, 2013 at 2:10 PM

You should ask her to wait. You don't want to order it now since it's not in service.


would you happen to know when we will find out about the optimize page for the SEO is that going to happen and if we need to wait how long do you think it will take

5 days ago Camelback Web Architects writes:

Hey all, I finally got word on the future of the SEO Optimizer upgrade: We are not going to be able...

Customization of System Region: Use Page

Started 5 days ago by stoker1 VIP

There are several things I would like to change and customize in various system regions.

For example: sizes, colors, orientation of elements, etc... in calender system regions, login system regions, e-commerce system regions, etc..

Right now, there is no way to activate a Rich-Text-Editor or get within these System Region: Use Page areas (besides certain properties in the Theme Designer).

This would be the most powerful feature I could utilize for my various sites. Is this going to be possible in an upcoming liveSite release or anything?

5 days ago stoker1 VIP writes:

I think this will do the trick. I'll troubleshoot these classes and see what happens on the front e...

Favicon

Started 5 days ago by idrum68

I need to change my site favicon. It needs to be applied to all of my LiveSite pages. I followed the directions on the Knowledge Base, however I was a bit unsure of the process.

It says to place the favicon in the "site's root". What is this? I have FTP access to all my files, but I do not know where this is. I tried placing the favicon.ico in a few different directories, however I still get no image in the URL.

So I tried the other method given. I uploaded the favicon.ico in 'Design > All Design Files' I am supposed to edit the "head" of something at this point.. The article on the knowledge base is unclear (to me, at least) as what the "head" is, or where it is located. I know there is a Head in HTML coding, but that is all I know.

Help is appreciated, I have turned my back on other website builders, I am relying on this one.

HostGator QuickInstall update to v8.5

Started 5 days ago by stoker1 VIP

I have several sites that need to be updated from v8.0.0 to v8.5.

I am hosting with HostGator and have installed the liveSite script via their QuickInstall application. However, when I contacted them about the update, they came back with this: "The QuickInstaller has not accepted it as a stable version or one that will be integrated in the updater."

It was a pretty painstaking process updating from v7.3 to v8.0 (we had Michael update our sites in the Dallas office). Are there efforts being made with HostGator to allow this automatic upgrade?

I know there is an article in the KnowledgeBase about manually updating to the newest version... a walk-through video tutorial would be better in explaining things I think.

Anyone able to help?

5 days ago stoker1 VIP writes:

Thank you!

disable fearof.com mobile site?

Started 5 days ago by cproman VIP

I am having issues disabling the fearof.com mobile site. I deactivated the theme and deleted it from the page style... but it still shows up??

Any help would be appreciated.

5 days ago stoker1 VIP writes:

The desktop version doesn't translate well into a mobile version as it stands. It takes a site rede...

I can't login Version 7.3

Started 5 days ago by sv.irasek@gmail.com

I am the administrator of ensleylaw.com. I have not upgraded yet and still have version 7.3. I have not been able to login (no such option anymore) and therefore, I am unable to make any changes to my website (can't enter edit mode at all).
Would upgrading to the new version solve my problem or is there another way? Thank you!

5 days ago sv.irasek@gmail.com writes:

Thank you for your quick reply. I was able to login. However, I don't see a way to enter into &quo...

A Feature to ADD

Started 5 days ago by Armstrong

If you want to have a custom image showing besides the link shared on Facebook, you can do it by adding a simple piece of code in your page’s header section. Facebook link sharing is one of the best way to spread your links on most powerful social community platform. You should be careful while sharing links on Facebook as that link may become a branding initiative from your side. In that case, that link should appear perfectly on other’s home page as well.

Whenever we share a link on Facebook, it actually try to retrieve some images from that particular page and show you the option to choose an image as thumbnail or select “No thumbnail”. What if the options shown by the Facebook link sharing tool is not having the proper image thumbnail? In that case you can apply the changes below to have the custom image thumbnail besides the link on Facebook.

According to the Facebook Share Documentation, Facebook takes the image provided with tag rel=”image_src” in the header section that will definitely considered in the thumbnail options on link sharing. For example, if you want to have your site's logo in link shared as your homepage’s URL then add the below mentioned piece of code to have logo as thumbnail in Facebook,
I added below piece of code in HEAD section of the website.

IE: <link rel="image_src" href="http://mywebsite.com/image/logo.png" />

Can you add this feature or can I do it now.

google ads on my admin page

Started 1 week ago by jcquilts

all of a sudden there are google ads on my admin page. Is there a way to turn this off? Do I need to pay a fee to get it removed?

5 days ago Camelback Web Architects writes:

The software subscription is a recurring monthly fee so your ads will be removed and you will enjoy ...