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The liveSite documentation is built into the liveSite software. To access it, login into your liveSite and click the "Help" button within your liveSite Control Panel. Also, be sure to search the knowledge base and this forum for answers to common questions, and watch the many videos we have available.  If you still don't find the answer you are looking for, please post your question in this forum. Our technical team monitors this forum when they are not coding.

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Help using custom fonts

Posted by WarbyrdElectronics on 02/22/2012 03:27 AM

I've been trying to use custom fonts for my website and have made edits to the CSS style sheets. But I cannot figure out how to get the to show on the website.
I uploaded a webkit to the folder where the theme is installed. And set font-family to the font I want to use. But still nothing.

Can anyone please help.
Thank you.


2 Comments    Add Comment

     

warbyrdelectronics on 02/22/2012 02:26 PM writes:

That would be very awesome to have. Can't wait.


Help setting up a Forum

Posted by dkow VIP on 02/07/2012 08:45 AM

Being new here, I'm confused about how to set up a good manageable forum. There are various pages available including; forum, forum thread form, forum thread view, home forum widget, forum new post email, and forum new comment email. Where do you start, and where do you put the pages? A step by step outline would be great. Thanks!


8 Comments    Add Comment

     

dkow VIP on 02/22/2012 01:38 PM writes:

Can you guys please do the above for me so my Forum RSS shows the title and not just the date for me...


Update on picture problem

Posted by botanicals34 VIP on 02/20/2012 05:33 PM

This problem is only with the one picture, all the rest of fine.
When I right clicked the image and went to the view image information page, this is what came up under general.

http://www.botanicalsforbeauty.com/pages/product-catalog-display/vegan_cleansers?previous_url_id=0
text/html
Standards compliance mode
ISO-8859-1
7.57 KB (7,747 bytes)
http://www.botanicalsforbeauty.com/pages/product-catalog-display

text/html; charset=iso-8859-1

under media it is listed like this: (in the address section) http://www.botanicalsforbeauty.com/files/aloe%26sheagel.JPG

but in when you look at the summary below it, it says the type is text/html, size unknown (not cached) and dimension says 0px by 0px (scaled to 0px by 17 px)

I tried renaming the file, re uploading the file, using the other picture I have after deleting the original and I named it slightly differently as well, and none of it has worked.

I did manage to get what looks like just the shadow of the bottle to show up in the approximately where it should be but it's very small and like I said looks like a shadow.


3 Comments    Add Comment

     

Camelback Web Architects on 02/22/2012 09:46 AM writes:

If you can view the photo by clicking on it from the Files tab in liveSite, that will tell you if th...


Heelllpp..please. Anyone who is running Livesite in a root folder..

Posted by goliath9 on 02/21/2012 06:39 PM

How in the world do you take
http://startersandstartups.com/pages/home

and make it so it's

http://startersandstartups.com/

I'm desperate. I love livesite, but so far I tried everything

> I moved my files out of the /livesite/ folder to my root folder and modified the htaccess accordingly...and when I do that it errors and tells me too many redirects...

> I installed it (as it is now) in the livesite folder and it works but only when I go to http://startersandstartups.com/pages/home

my htaccess currently has this:

Options -MultiViews

RewriteEngine on

# When the system is accessed from a sub-directory with an Apache alias
# (e.g. http://192.168.0.1/~example/), then you might need to uncomment the line
# below and update it to point to where the system is installed. The system
# will attempt to automatically set the correct value for the line below during
# installation. You might need to comment out the line below once you launch
# your site at a permanent URL without a sub-directory (e.g. http://www.example.com).

RewriteBase /

# The following rule enables search engine friendly URL's for Pages.
RewriteRule ^pages/(.*) /livesite/get_page.php?page=$1&%{QUERY_STRING}

# The following rule enables search engine friendly URL's for Files.
RewriteRule ^files/(.*) /livesite/get_file.php?name=$1

# The following rule enables the robots.txt file which helps search engines crawl a website.
RewriteRule ^robots\.txt$ /livesite/get_robots.txt.php

# The following rule enables the sitemap.xml file which helps search engines find content.
RewriteRule ^sitemap\.xml$ /livesite/get_sitemap.xml.php


heeeellppp...


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Camelback Web Architects on 02/22/2012 09:43 AM writes:

Make sure the index.php file that was included in the liveSite software download is in your root fol...


Installing LiveSite when you have an active website

Posted by hutch on 02/18/2012 11:41 AM

I have an active website but am considering replacing it with a LiveSite designed website. I want to install and design this new site while my old site remains active. The hosting service I use (Hostmonster) has live web content in the public_html folder.

My concerns are two-fold:
1) If I install LiveSite under public_html my existing content will no longer be visible to the public.

2)Conversly, if I install LiveSite elsewhere any design work will be lost when I am ready to go live with a new design causing downtime while I try to redo everything (not acceptable to my clients)

Can anyone shed light on how to transition to LiveSite without losing existing design until I am ready?

Thanks


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Camelback Web Architects on 02/21/2012 08:20 PM writes:

You can install liveSite in a sub-directory with SimpleScripts or see article below if you are insta...


Dewplayer

Posted by sharms26 on 02/21/2012 10:31 AM

Hey, I have a quick question regarding embedding media and using different var's to locate the mp3 file. I have downloaded the dewplayer.swf file and uploaded it in my files folder of livesite. I have also uploaded the mp3 file to the files folder of the website. When I go to embed media, under the "General" tab, I click on media and then i click on the dewplayer file. Then under advanced tab, I set the Flash Vars to the name of the mp3 file. The dewplayer loads up, but doesn't play the song when I click play. I even went to the dewplayer website and used there own site to generate an HTML code which i put in the "Source" tab of the embed media option. With this the parameters get established through the code that they give me. My only guess is I am using the wrong thing for the flashvars value?

<object type="application/x-shockwave-flash" data="dewplayer-bubble.swf" width="250" height="65" id="dewplayer" name="dewplayer"> <param name="wmode" value="transparent" /><param name="movie" value="dewplayer-bubble.swf" /> <param name="flashvars" value="mp3=Wale_ft_Kid_Cudi-Stay_Focused.mp3" /> </object>

I've been trying to get a third party music player to work on livesite for awhile and I can't seem to find the solution. Should I be putting the mp3 file into the sites root folder? Please help!


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Camelback Web Architects on 02/21/2012 05:43 PM writes:

In your code, you have to reference the location where liveSite stores it's files: "/files/Wale...


Discount Coupons

Posted by botanicals34 VIP on 02/21/2012 03:30 PM

I think on one of the videos you guys said there was an option to set up an area for discount codes. Can that be done with the all offers page?

I guess you would use the require code field?


1 Comments    Add Comment

     

Camelback Web Architects on 02/21/2012 05:41 PM writes:

Yes, if you create Offers (see the Commerce tab), liveSite will also offer codes to be entered on th...


alternative to "rich text" editor for iPAD

Posted by uglybug on 02/20/2012 12:25 PM

I am unable to even edit the default site name with rich text editor.
Nothing appears except a empty box when "rich text" editor launches.

I only have an iPAD, so am I out of luck ?

is there an alternative to the this editor ?


3 Comments    Add Comment

     

Camelback Web Architects on 02/21/2012 05:39 PM writes:

Unfortunately not. :(


Paypal buttons

Posted by botanicals34 VIP on 02/20/2012 03:53 PM

I have the code for the add to cart and view cart buttons for Paypal Express but no idea where to put them. Can someone at least give me a clue. It's not on either of the cart/ecommerce videos I watched them both that is a step before you started the videos. I am not even sure exactly which buttons I need to have a where.

Actually Paypal does allow you to bill for state taxes but only at one rate, ours varies from county to county. But I can eat some of that. It does allow you to charge for shipping by weight as well, but I think everyone charges by box size, weight and distance. So I guess you just have to figure out an average there.


2 Comments    Add Comment

     

botanicals34 VIP on 02/20/2012 04:55 PM writes:

Thanks, didn't realize you made it that easy.


Admin Password Reset and I am Locked Out

Posted by apavitt VIP on 02/20/2012 02:30 PM

Please help!! - I have reset my Admin password under the Users tab which is suposed to send an email with a new password to me. The email has not arrived but the password has been changed, so I am locked out of my website. What can I do?

I have checked my email and other emails go to that account. I have reset other accounts and emals have arrived at those addresses. What is going wrong? how can I fix it and get back in.

Please help me asap.


2 Comments    Add Comment

     

apavitt VIP on 02/20/2012 03:07 PM writes:

Wonderful! - SQL command worked first time, thank you for such a fast response.


Error message

Posted by subdude on 01/14/2012 05:26 AM

Fatal error: Unable to read 100128 bytes in /home/realde8/public_html/livesite/install/index.php on line 0


I following all the instructions correctly; including setting the permissions to 777 in the three files indicated in the instructions. Now what?

Randy


7 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:53 PM writes:

This is a Zend Optimizer error, indicating that the version of Zend Optimizer running on your server...


Editing Billing Form on page type checkout-express-order

Posted by frogmansailor on 02/18/2012 01:32 AM

I was wondering how I go about editing the Billing Information section of the page type checkout-express-order. My website offers online services, and I don't need to (and don't want to) collect any of that personal information because requiring it will deter customers. How can I edit that section of the page to remove the address and name form boxes?


1 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:26 PM writes:

The address fields for the customer during the payment process are require and can't be removed. Yo...


404 page not found error message

Posted by botanicals34 VIP on 02/19/2012 07:39 AM

Just wanted to know if simply changing the name of page can really create this message.


2 Comments    Add Comment

     

botanicals34 VIP on 02/20/2012 02:25 PM writes:

I am not a techie so I don't understand what happened, but the links did work the next day when we c...


Site error for a picture file?

Posted by botanicals34 VIP on 02/19/2012 02:10 PM

I uploaded a jpg file and the upload was confirmed, yet the picture doesn't show up. Instead just the file name shows.

Any ideas about that one? I have deleted the old one and replaced it with a new one and still the same thing.


2 Comments    Add Comment

     

botanicals34 VIP on 02/20/2012 02:22 PM writes:

Yep that's how I knew there was something wrong. I think I have another copy that isn't quite as ni...


uploading media files to pages

Posted by znakiczasu45 on 02/19/2012 11:54 AM

I cannot find any clear step by step instructions on uploading media files to pages. I have uploaded them through the file page and set it to "all pages and files". Unfortunately I when I click on the media link in the Rich-text editor I cannot see any upload option to link or upload that video to the page I am working on. Would you give me some hint how to do it.


1 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:22 PM writes:

For media files, you must upload them through the Files tab first, and then you can add them to your...


Page Help

Posted by sharms26 on 02/19/2012 06:43 PM

Hey,

Is there any way to include JavaScript into a Page Region of a Page?


2 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:18 PM writes:

Yes, there is an HTML mode menu item in the Rich-Text Editor. You can enter it through there.


Address Book

Posted by kscharich on 02/19/2012 10:13 PM

Is there a way to upload multiple addresses to a user's address book with one file? Or do they manually need to be entered one by one?


1 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:16 PM writes:

They can only be created one at a time as your customer's fill them out through the checkout process...


Design Default Question

Posted by markallendotcom on 02/19/2012 10:27 PM

I'm trying to figure out what one of the default home applications is called.. I think I accidently deleted it and would really like to use it.

I took a screenshot of it so you guys know exactly what I'm talking about..

http://www.flickr.com/photos/41556426@N07/6907491775/in/photostream

Can anyone help me figure out how to add this back onto my site?


1 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:14 PM writes:

Use the sandbox as your reference site: http://sandbox.livesitehost.com/start.html


Software Installation Problem

Posted by datawire on 02/20/2012 11:38 AM

I am trying to install your software but keep getting the following error when attempting to enter the correct install location:

Fatal error: Incompatible file format: The encoded file has format major ID 1, whereas the Loader expects 4 in /home/datawire/public_html/livesite/install/index.php on line 0

I have uninstalled, reinstalled and updated the respective chmod entries to 0777 as per the guide but still nothing.

I have also checked source files and have correct file download for php 5.2 on my server.

Can you please tell me how to remedy this as I need to set up elements of my business today?!

Many thanks,

Richard Stephens
CEO
DataWire Communications Group Limited


1 Comments    Add Comment

     

Camelback Web Architects on 02/20/2012 02:04 PM writes:

If you are sure you uploaded your liveSite software files in binary mode, then the only other explan...


Product catalog

Posted by botanicals34 VIP on 02/17/2012 07:03 PM

since all of my products are shippable do I really need to have both the all product groups and the product catalog pages?

I do not plan on having very many groups. I currently have 5 groups in the product catalog and plan on having no more than another 5. So I think it would look better if the first page showed just the 5 to 10 categories of groups of the product catalog.

I hope that makes sense. My groups are things like cleansers, toners, sugar scrubs, etc.


1 Comments    Add Comment

     

botanicals34 VIP on 02/19/2012 06:35 AM writes:

I think I figured this one out, but now I am getting 404 error messages only on a few of my product ...


When will SEO service be up?

Posted by crystallgardner on 02/13/2012 11:57 PM

Hello,

I'm super excited to use the SEO service. For the past two days I have been trying to use it and get a message that it's being updated. When will the service be back up?

Thanks,

Crystal


8 Comments    Add Comment

     

Camelback Web Architects on 02/17/2012 05:31 PM writes:

We have discovered the cause of this problem. The SEO Optimizer gets confused when JavaScript appea...


Geographically Filtered Member Directory

Posted by avproalliance on 02/17/2012 04:28 PM

I'd like to create a member directory that can be quickly filtered by country and state. Is there a quick way to do this or does this need to be coded?

Thanks!


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email signup

Posted by Deborah on 02/17/2012 03:48 PM

Is there a video or step-by-step instructions on how to design an "email signup" widget that can be displayed at the top of a page? Would like to just have 'sign up for email specials with a button that says 'enter'.
I reviewed the knowledge base, but no go! :-(
This is such a common widget to have on websites that I'm surprised it's not already created.


0 Comments    Add Comment


Stamps.com

Posted by botanicals34 VIP on 02/17/2012 01:15 PM

Actually stamps.com is more versatile and cheaper than the other shippers. Plus you can do just about anything online and request a pick up without extra charge (I am not sure if it's limited to certain services).

Maybe this would be easier to integrate than UPS. I remember a time when stamps.com was constantly talked about, but not lately it seems.

They are still in business and offering a free trial right now with a digital meter. Of course, like always you have to pay for the shipping.

In my opinion it's only worth it for a business and not for a person.


1 Comments    Add Comment

     

botanicals34 VIP on 02/17/2012 01:16 PM writes:

Oh and some shopping carts have already integrated them.


How exactly do page regions work?

Posted by vjtk on 02/13/2012 10:34 AM

I'm having a hard time understanding page regions. I've created page regions in the page style. They always default to "page region 1", "page region 2", etc in that order. If I change a page regions spacing or margin it effects that page region on every page of my site! If page 1-3 have page regions, the first one always defaults to "Page region 1". Then if I change the spacing on that page region on page 1, the change is propagated to pages 2-3. I do not want this! I want to alter the page region one page at a time. How do I do this?


6 Comments    Add Comment

     

vjtk on 02/17/2012 08:36 AM writes:

thanks, I'll give it a try!


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