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100% Web-Based
liveSite is completely web-based, so you don’t have to mess with installing and updating software on your desktop computer. No FTP software or plug-in is required.
Make Updates from any Computer
Work from the office, at home, or on the road. Your staff has instant access to update content and access features from any computer connected to the Internet.
Flexible Solutions
If you don’t want to hassle with installing and managing liveSite software on your own web server, we offer an identical hosted version without long-term contracts.
No HTML Required
liveSite includes a full-featured WYSIWYG word processor that makes it easy for anyone to add text and photos.
No Database Programming
Select from dozens of pre-built interactive page types and liveSite does the rest – creating the underlying database fields, tracking, and reporting capabilities.
Pre-built Template and Design Themes Included
Each liveSite includes a professionally-designed sample website and interchangeable themes - so you can get up and running instantly.
Section 508 / W3C Compliant
liveSite was designed to include accommodations for persons with disabilities and is compliant with Section 508 of American's with Disabilities Act and the Web Accessibility Initiative developed by the World Wide Web Consortium.
Help Resources
Tap into our vast online Knowledge Base & Documentation that we update each week.
Free Technical Support
Contact our friendly support staff anytime using our convenient online ticket system.
Grows with your Organization
With a proven track record of managing websites for small organizations to large enterprises, liveSite was designed to grow with your organization’s changing needs.
Training & Customizations
We offer training programs that can be delivered remotely, and our Web Architects are available to customize your liveSite software for your specific needs.
C O N T E N T M A N A G E M E N T
Content Management System (CMS)
Powerful Content Management System allows you to create, publish, manage, secure, and update website content easily.
Intranets & Extranet Portals
Not only can you manage and update your public website pages, you can also create and manage private site areas for your staff, customers, members, or partners to access.
Micro Sites
Create secure micro sites within your website for groups of users and redirect them automatically to their micro sites’ home page when they login.
Site Search
Allow visitors to search your website. Only content that the visitor or user has access to will be displayed. Content editors can even specify which pages are included in the search results.
News Articles
Post current news articles to your website, intranet, or extranet.
Calendars
Create calendars for your website with complete control over who can update them and who can view them. Calendars can be displayed in several formats, and visitors can overlay calendars or drill down into specific event details.
Staff Directory
Add a staff directory to your website, including photos and contact information.
Member Directory
Put your membership directory online and protect it behind a login so that only authorized users can access it.
Photo Galleries
Upload your photos and create your own photo galleries and custom slideshow pages.
Downloadable Files
Make any file available for download from your website. Control access to downloads based on a user’s privileges or automatically after an online purchase.
Add Photos & Media
In a single step, you can upload and link a photo, audio, or video file to any web page.
Reusable Content & Menus
Create shared content and menus. Edit the shared content in one place and all pages are automatically updated using the Menu Designer.
Rotating Home Pages
This feature allows you to keep your website interesting to frequent visitors by rotating several home pages.
Ad Banners
Place rotating ads or promotional information on any page of your website.
Web Links
Add relevant web links to any page on your website and add dynamic link catalogs.
WYSIWYG Editor
Built-in WYSIWYG Page Editor (What-You-See-Is-What-You-Get) makes it easy for your content editors to quickly add text, photos, and links to other web pages without HTML knowledge.
Spell Checker
Integrated spell checker corrects misspelled words.
A S S E T M A N A G E M E N T
Document Management
Control access to all your electronic documents and prevent unauthorized “deep-linking”.
File Sharing
Share files with your staff, members, customers, or guests, allowing them to view or download the files from their own location.
Batch Uploads
Save time by uploading many photos and document files in a single step.
Streaming Media
Store and stream audio or video from any page on your website including: Flash, SWA, WMA, WMV, MOV, MPEG, and other standard multimedia file formats.
Media Library
Create secure and access controlled repositories for your multimedia and photos.
File Repository
Backup important files in secure repositories, including: PDF, DOC, XLS, PPT, TXT, CSV, and any other file format. Even store very large files.
C O N T A C T M A N A G E M E N T
Contact Database
The integrated contact database is populated and updated automatically. Segment contacts into groups and delegate access to specific users.
e-Mail Subscriptions
Allow registered website users to add and remove themselves from one or more mailing lists at any time.
Mailing Lists
Allow your registered site visitors or members to opt-in and opt-out of any number of e-mail lists through their online account at any time.
List Moderators
Flexible access control over contact groups and mailing lists mean you can restrict access and delegate management and e-mail broadcasting.
Address Book Upload
Upload your existing address books from Outlook, Google, Yahoo!, ACT!, customer database, or CRM system.
Send e-Newsletters
Save postage and printing by e-mailing your newsletters to any number of mailing lists. Duplicate addresses and opt-outs are handled automatically.
Self-Service
Registered users can login and update their contact information and preferences at any time.
Branded Messages
Keep your presence known by broadcasting full color HTML e-mails with clickable menus, links, and photos.
Scheduled Delivery
Schedule a future date and time to send your e-mail campaigns and they will be sent unattended.
Opt-Out Management
E-mail recipients can add or remove themselves from any mailing list instantly by clicking the link included with each e-mail message sent.
Tracking Codes
Attach tracking codes to any page link to track visitor actions from specific e-mail campaigns.
Offer Links
Attach offer codes to any web page link and customers will not have to remember to enter the order code during checkout.
Short Links
Attach memorable aliases to any page so your ad campaigns are easy to remember and manage (example: www.mydomain.com/offer).
Use Your Mail Server
SPAM filters also trap legitimate e-mail from third-party mail services. Optionally route your campaigns through your organization’s mail server for higher delivery rates.
E - C O M M E R C E
Real-World Commerce
Easily manage orders for shippable merchandise, donations, payments, recurring fees, perishable goods, and gifts to multiple recipients with a single e-commerce solution.
Shopping Cart Builder
Built-in shopping cart features allow you to create simple or complex secure shopping and checkout processes.
Order Form Builder
Products can be displayed on order forms in many different ways, depending on the eCommerce application. Link any number of order forms together to guide customers through specialized order processes.
Personalized Quotes
E-mail personalized quotes or saved carts that can be updated by both the customer and your sales team.
Product Catalogs
Create product and service catalogs for browsing products by brand, type, price, or other groupings.
Customizable Product Displays
Enhance product sales with photos and formatting using the WYSIWYG Product Editor.
Accept Credit & Debit Cards
Payments are deposited into your bank account automatically through a real-time secure gateway after the purchase card is checked for fraud and available credit. Several payment gateways to choose from.
Accept PayPal Payments
Allow your customers to purchase your products and services using their PayPal account.
Collect Donations & Dues
Allow your sponsors to securely contribute a one-time or recurring donation to one or more funds using their credit or debit card.
Sell Recurring Services
Automatically charge a debit or credit card for recurring service fees over a period of time.
Sell Access
Sell access to private site areas, content, micro sites, downloads, documents, or multimedia. Access can be granted automatically upon online purchase.
Sell Downloads
Offer downloadable goods such as software and e-Books. Once ordered, a link to the protected downloads can be send via e-mail automatically.
Sell Gifts
Easily handle multiple shipping addresses and shipping methods per order, and even warn the shopper if arrival before a special date or occasion cannot be guaranteed.
Sell Perishable Items
Specify how each product is shipped, how quickly each must arrive, and limit the shipping destinations and PO Box deliveries.
Special Offers
Create discounts for preferred customers or to move certain products. Special offers can be based on offer codes, products, quantities, key codes, or date ranges.
Express Checkout
Billing and shipping information is pre-filled automatically for returning customers.
Up-Selling
Products and offers can be displayed based on products placed in the shopping cart. As products and quantities change, new deals can be continually offered, increasing sales.
Order History
Customers can return at any time and view past orders and reprint receipts.
Instant Reordering
Customer can return and quickly reorder products and services.
Saved Carts
Visitors can easily return to your website and retrieve saved carts, incomplete orders, or unprocessed donations.
Customized Checkout
Collect custom fields during checkout for specialty products and services.
Tax
Tax can be applied by product, state or province, country, or shipping method.
Tax-Exempt
Sell tax-exempt items and manage orders from resellers or non-profits.
Address Book
A personalized address book is created for each customer so shipping addresses can be recalled instantly.
Customized Receipts
Display a customized order receipt and optionally e-mail product-specific information for each product ordered.
Drop Shipments
Specify an e-mail address that will receive an e-mail copy of any orders that include a specific product.
Account Management
Customers can login and update their contact, billing, shipping, address book, and e-mail preferences in one convenient location.
Sales Commissions
Manage sales affiliates and partners that drive traffic to your web store. Flexible commission rates can be set for each affiliate and/or product. Affiliates can login and track their commissions in real time.
Multiple Currencies
Allow your site visitors to display your prices and fees in their own currency. Even automate conversion rate updates over the Internet.
E L E C T R O N I C F O R M S
Form Builder
Simply point and click to build custom web forms to capture data into a secure database. Add workflow and required fields to your web forms. No programming is necessary.
Public & Private Web Forms
Make your web forms available to all visitors of your website, or place them behind a login so that only your staff, customers, members, or specific users can submit them.
Secure Forms
If you are collecting sensitive personal or financial information, you can encrypt any web form.
Secure Form Data
Restrict access to any collected form data for total security and control.
Data Views
Build your own custom data views from any captured form data for visitors to browse or search. Add these views to any page and restrict access to them. No programming is required.
Online Registration
Quickly link web forms together to create sophisticated registration processes. A unique reference code is assigned to each submitted form for tracking and auditing.
Online Surveys
Create a survey to gather feedback from your customers or members. Coordinators can be notified via e-mail when surveys are received and view results within a spreadsheet.
Quizzes & Certification Testing
Create online quizzes or tests and even display a certificate for those with a passing score.
Contact Forms
Add contact forms to your website to capture and route requests. Contacts are automatically added to the contact database and auto-responders and notifications are e-mailed.
Guest Book
Let visitors post notes on your website.
Classified Ads
Allow guests or members to post items of interest for others to read.
Pre-fill Forms
Connect any web form to the contact database to automatically pre-fill form fields and update the contact database.
Sign-up Forms
Allow visitors or members to sign up for events online. E-mail event information to the submitter automatically and notify the event coordinator when a registration is completed.
File Attachments
Web forms can accept file attachments that are automatically uploaded to the web server and secured in the file repository.
R E P O R T I N G
Visitor Reports
Intelligent profiling reports each visitor’s IP address, referring website, search engine, keywords, landing page, tracking code, offer code, number of page views, and whether they submitted a form or started an order.
User Reports
Track all user actions and updates to pages, files, forms, products, users, contacts, and campaigns.
Order Reports
Create a spreadsheet or text file of all orders by number, product, date range, customer, recipient, or transaction id, making fulfillment easy.
Form Reports
View submitted form data online or in a spreadsheet. Additional tracking information can also be viewed including the submitter’s IP address, reference code, timestamp, and user account.
Contacts Reports
Filter and view contacts by status, keyword, field, date range, group, or mailing list. Contacts can be viewed online or exported to a spreadsheet.
Sales Commission Reports
View all sales commissions by affiliate code and order in one place.
No Software Management
No desktop software to deploy and maintain across your organization.
Role-Based Access
Access to all features and content is assignable, allowing you to delegate any aspect of content and site management to others.
Self-Management
Users can update their own information, preferences, and request lost passwords without intervention.
S E C U R I T Y
Personalized Menus
Content and features are hidden and secured automatically from users without authorization.
User Management
Flexible access control to features and content allow you to setup custom levels of access for Web Designers, Site Managers, Campaign Managers, eCommerce Managers, Mailing List Moderators, Content Editors, Staff, Members, Customers, Guests, and Visitors.
Membership Management
Import your member database and create members-only site areas where members can login and securely update their contact information.
Private Content
Prevent unauthorized “deep-linking” by requiring users to authenticate before granting access to protected web pages, files, documents, forms, calendars, or data views.
Secure Menus
Create endless combinations of menus and submenus for site navigation and add security to them.
SSL Support
Secure Socket Layer encryption is integrated into eCommerce features but can also be enabled for all features and access for ultimate in website security.
Payment-Based Access
Create a subscription-based website and grant access to private web portals, downloads, or data automatically upon online payment. Optionally expire access after some period of time.
W O R K F L O W
Auto-responders
E-mail links to downloads, instructions, directions, or simple “thank you” notices automatically after a form has been submitted or an order has been placed.
Automated e-Mail Notifications & Alerts
Notify coordinators, sales, or support representatives when web forms are submitted, orders are placed, users register, etc. Also trigger third-party e-mail applications.
Custom Processes
Connect pages and forms together to create custom registration or order processes.
Post-Sale Processes
Route customers and sponsors to custom post-sale processes based on specific items purchased.
D E S I G N
Templates & Themes
Create different templates, page layouts, menus, and shared content for your intranet, extranet, member portal, storefronts, and public website.
Custom Designs
Easily add your own HTML, graphic images, CSS, Javascript, Flash, PHP, and multimedia objects to skin your database-driven pages, web forms, and storefront.
Easy Design Updates
Update your design files at once using a single ZIP file. No FTP software is required.
Any Authoring Software
Use your favorite HTML authoring tool including Dreamweaver, GoLive, Homestead, FrontPage, Publisher, SiteSpinner, CoffeeCup, Nvu, or any other.
Brand Consistency
Design is separated from content and management to protect design elements and reinforce design across all sections of the website.
Stylesheets
All design elements including interactive forms and pages, buttons, menus, and system messages are stylesheet-driven, making it easy to integrate your own designs.
Page Editing Control
Force a consistent “look and feel” across all pages by specifying styles and restricting fonts and colors within the WYSIWYG Page Editor.
Supports Most File Formats
Supports most common file formats including: HTML, XHTML, CSS, JS, PDF, XLS, DOC, PPT, SWF, MP3, WMA, WMV, MPEG, MOV, GIF, JPG, TIF, and PNG.
Customizable System Pages
Apply your own styles and templates to all system pages and messages, including error pages, login pages, and registration pages.
Private Label Software
liveSite product branding can be replaced with your own branding easily.
S E A R C H E N G I N E F R I E N D L Y
Search Engine Optimized
Every page is optimized to attract search engines.
Meta Tags
Site-wide default meta tags are inserted into all pages. Content editors can add specific meta tags to any page individually.
Friendly URLs
Complex database URLs are automatically replaced with clearly labeled links so search engines can effectively crawl all public pages and better rank the website.
Landing Pages
Create landing pages for your e-mail campaigns, product announcements, affiliates, and click-thru advertisements.
Search Engine Referrals
Track each visitor by the search engine and keyword. Backtrack to view the specific page that the visitor was on before arriving at your website.
Pay-Per-Click Tracking
Track results from search engine advertising including Google AdWords, Overture, and MSN. Compare pay-per-click vs. organic referrals.
I N T E G R A T I O N
Import & Export Mailing Lists
Import your existing mailing lists from a spreadsheet or text file into the contact database or filter and export mailing lists into a text file or spreadsheet.
Import & Export Contacts
Import your Microsoft Outlook address book, or contacts from a text file, or spreadsheet. Filter and export contact groups into a text file or spreadsheet.
Import Users
Create your User accounts and assign priviledges automatically from a text file, or spreadsheet.
Import Member Database
Import your back-end membership database using a simple text or CSV file.
Import & Export Form Data
Import form data, such as a directory, and display the data on any page. Export submitted form data into a CSV or spreadsheet file for importing into a back-end database.
Order Exporting
Orders can be filtered and exported as multiple CSV files for importing into accounting systems, or as a single spreadsheet file for easy viewing and manipulation.
Analytics Software
Add a link into any third-party web analytics program or service.
